Tuesday, August 4, 2009

Terrorist strikes at McD

Every now and then, I give in to the temptation to enjoy the fine dining at McDonalds -- I'll admit that there are a couple of things on the menu that I actually like.

This morning, I stopped in for breakfast. Being a Troublemaker, I like to order what I want, versus their default manufacturing process. Accordingly, I wanted a quantity of TWO Snausage McMuffin sammich meals -- except that instead of two small cups of coffee, I asked if they could just put them into one larger cup.

Now, you might think that my request was simple and straightforward, but such was not the case. You see, McDonalds doesn't apparently grasp the concept of customer convenience or doing anything outside their Established Procedure.

From the reaction from the counter-person (something like an anti-person, I'm thinking), you'd have thought I asked him to solve a twelve-variable calculus equation in his head. After much brow-furrowing, he had to ask for help in trying to enter my request into the picture-screen. It wasn't working, and they finally had to get a blue-shirt to supervise. Before all was said and done, I was half-afraid the computers at McD Corporate were going to asplode.

I did get my one large cup of coffee, but it necessitated that they enter the order as:
  • ONE meal with no drink
  • A large coffee
  • A separate Snausage McMuffin sammich
  • A separate hashbrowns
Whereas two Snausage McMuffin meals would have cost me $8, the order they had to enter ended up costing me $8.40. That's right, folks -- I paid MORE money for LESS food (instead of 2 12-oz coffees, I got 1 20-oz; they "saved" 4 oz of coffee).

This is why jobs that require no thinking ability are referred to as McJobs, methinks...


LeeAnn said...

And yet the local Mickeys decided I was lacking in qualities they wanted in an employee... not skills, not cashier experience, not previous fast food employment. I had all of those. But I don't speak Spanish.
Apparently McD's corporate headquarters is now in Mexico.

Dave said...

Don't feel too bad about it. Believe it or not, Mickey D's is doing background checks on all employees.

Yes, seriously. Go look at their online application.